Shipping Policy

Processing Time

  • Orders are typically processed and shipped within 3-5 business days after payment is received.
  • Custom or made-to-order items may take longer. Please refer to product descriptions for specific timelines.

Shipping Rates

  • UK Orders:
    • Shipping  rates are calculated at checkout based on destination and package weight.
  • International Orders:
    • Shipping rates are calculated at checkout based on destination and package weight.

Shipping Times

Estimated delivery times from the date of dispatch:

  • UK: 2-5 business days.
  • Europe: 7-10 business days.
  • Rest of the World: 10-21 business days.

Please note that delivery times may vary depending on the destination and carrier delays beyond our control.


Packaging

  • All ceramics and prints are securely packed to prevent damage during transit.
  • We use eco-friendly materials wherever possible to minimize environmental impact.

Customs & Duties

For international orders:

  • Customers are responsible for any customs duties, taxes, or fees imposed by their country.
  • We recommend checking with your local customs