Shipping Policy
Processing Time
- Orders are typically processed and shipped within 3-5 business days after payment is received.
- Custom or made-to-order items may take longer. Please refer to product descriptions for specific timelines.
Shipping Rates
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UK Orders:
- Shipping rates are calculated at checkout based on destination and package weight.
-
International Orders:
- Shipping rates are calculated at checkout based on destination and package weight.
Shipping Times
Estimated delivery times from the date of dispatch:
- UK: 2-5 business days.
- Europe: 7-10 business days.
- Rest of the World: 10-21 business days.
Please note that delivery times may vary depending on the destination and carrier delays beyond our control.
Packaging
- All ceramics and prints are securely packed to prevent damage during transit.
- We use eco-friendly materials wherever possible to minimize environmental impact.
Customs & Duties
For international orders:
- Customers are responsible for any customs duties, taxes, or fees imposed by their country.
- We recommend checking with your local customs